Reference

What Governs Your Use of a880i

Using a880i — whether to fund your account via bKash, Nagad, or Rocket, or to access any game in the lobby — means you agree to the terms set out here.

Account Eligibility RulesJurisdiction-Dependent AccessbKash, Nagad, Rocket Usage TermsIntellectual Property NoticeDispute and Governing Law
a880i What Governs Your Use of a880i
LEGAL CONTACT PATHS

Reach Us About Legal and Account Queries

If a term on this page is unclear, or you need to raise a formal concern about your account, data, or a transaction processed through bKash, Nagad, or Rocket, use the contact paths below. Our Bangladesh support team handles legal queries alongside general account help — you do not need a separate channel.

Live Chat Open live chat from the account dashboard for real-time legal and account queries. Available during platform operating hours for Bangladesh.
Email Support Send detailed legal queries or document requests to our support email. We aim to respond within one business day for account and policy matters.
Help Centre Our help centre covers account eligibility, payment terms for bKash and Nagad, and how to request data changes — searchable by topic.
ACCOUNT AND DATA HANDLING

How We Protect Your Account and Data

Your personal data — name, mobile number, and wallet identifiers for bKash, Nagad, and Rocket — is held only as long as your account is active or as required by applicable law. We do not sell personal data to third parties. If you want to know what we hold, or request a correction, contact support with your account ID and the specific data point in question.

Data Retention

We retain account data while your account is open and for the period required by applicable regulations. You may request a summary of data held at any time via support.

Cookie Policy

We use session cookies for login and preference storage, and analytics cookies to understand how the lobby is used. You can manage cookie preferences in your browser settings.

Account Security

Your account is protected by OTP verification tied to your registered mobile number. Never share your OTP — a880i support will never ask for it in any message.

Data Change Requests

To correct your registered mobile number, wallet details, or personal information, open a support ticket with proof of identity. Changes are verified before they take effect.

Common Legal Questions About Your a880i Account

These are the questions our Bangladesh account holders ask most often about legal terms, eligibility, data, and their rights on this platform.

You must be of legal age in your jurisdiction and in a region where this platform is accessible under local law. Eligibility depends on your local regulations and the regions we currently serve.

These terms are governed by the law of the jurisdiction under which a880i operates. If you are unsure whether access is lawful in your region, check your local regulations before registering.

Yes. Contact support with your account ID and specify what data you want. We will provide a summary of personal information held, including your registered mobile number and wallet identifiers.

We retain data for the period required by applicable law after account closure, then delete it. You can ask support for the specific retention period that applies to your account.

We do not sell or share your wallet identifiers with third parties for marketing. Payment data is used only to process your deposits and withdrawals and to meet regulatory obligations.

Raise a dispute through live chat or email support. Include your account ID, the transaction reference, and the specific clause or amount in question so we can investigate promptly.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.